Professional Domestic and Commercial Cleaning Service

What guarantee of satisfaction can your services give us?
Prompt attention to any shortcomings. If the service is still not acceptable to you - DON'T PAY UNTIL SATISFIED.

Can we have a clear written quotation?
Yes, after I have seen the work to be done.

How can we contact you?
By telephoning me on 01485 609223. When I am working, this number is diverted to my mobile telephone, at no extra expense to the caller.

How long will a carpet or upholstery take to dry?
In the winter, a dirty and stained natural fibre item - usually less than a day. In the summer, a lightly soiled synthetic fibre item - sometimes only an hour.

What about moving fittings and furniture?
I move items that are not too heavy or unstable. It is helpful if you can remove small items from the floor.

Are your cleaning solutions safe for a carpet, rug, upholstery, three piece suite, settee, sofa, chair, cushion?
Yes, they will be left free from any residues, including no sticky dirt-attracting elements, and dye-releasing alkalis. Most of my solutions are biodegradable.

How can we pay?
By cheque or cash, credit or debit card, PayPal and Euros are all accepted. I am not VAT registered, therefore there is no VAT to be added.

How often should our carpet and upholstery be cleaned?
It depends upon the use to which the item is subjected. Items in the entrance foyer of a busy public building should be cleaned at least monthly. Items in the spare bedroom of one careful lady owner might only need doing once in ten years.

How long does it take to clean, say, a sitting room carpet?
An average sized through room would take between1 and 1.5 hours. Beware of cleaners who offer silly prices. They would be in and out in an hour or less, leaving the carpet looking patchy.

How should we deal with spillages, spot, and stain removal?
See "Spillages and Stains" on the "Care Tips" page.

Can you get rid of an odour?
Sometimes. It depends on what and where is the source of the odour.

Do you clean curtains?
Yes - we clean curtains as they hang in your property. See the curtain cleaning page.